What payment options are available? How can I change it?

Payment Options

Currently, our accepted payment methods are credit card (VISA and MasterCard), debit card, GIRO, PayNow or cash/NETS payment at our main office. As a new customer, you will be asked to provide your payment method details on the service application form during sign up. However, for the Business customer only, we accept cheque payment too.

Unfortunately, these partner cards are not supported:

1. AMEX credit card
2. Diners credit card

Credit/Debit Card

If you wish to change/ add your payment method to another credit/ debit card, you may log in to MyAccount or Mobile app to change it.

For Fibre MyAccount: Under the section “Payment Information”, you can select "Credit / Debit Card" to enter your new card payment details.

GIRO

For POSB/ DBS customers

You may apply for GIRO application form via internet banking (iDDA) - Please refer to here for iDDA set up.

Or, you may apply for GIRO payment by visiting MyRepublic Office with your DBS/ POSB ATM card (eDDA). 

Tips: Electronic and online GIRO applications are much faster than paper applications.

For non-DBS/ POSB customers

You may download and fill in our paper GIRO Application Form. A copy of the form can be found here. 

Do note that only original signed forms are accepted by the bank for GIRO applications. Please mail the original GIRO form to our office address listed below and allow 4 to 6 weeks for the bank to process the application.

Mailing address: 
MyRepublic Limited
11 Lorong 3 Toa Payoh Block B Jackson Square
#04-11/15 Singapore 319579

Note: While the GIRO is being processed, do arrange for an alternative mode of payment (e.g. credit/ debit card) to prevent service disruptions. A notification will be sent via email once your GIRO application form is approved/ rejected by the bank. 

PayNow

You may also "PayNow" us via PayNow Corporate or PayNow QR. 

PayNow Corporate

• Log in to your bank's application/ internet banking
• Choose to transfer via PayNow
• Select "Send Via" as Unique Entity Number (UEN)"
• Enter the MyRepublic UEN as 201117683C 
  (Tips: You may find the UEN on your invoice as shown below too!)

• Enter amount to pay 
• Enter the "Bill Reference No." as your MyRepublic Account No. (E.g. RAxxxxxxx or ENxxxxxxx) so that we can identify you! 

For DBS/ POSB customers, you may encounter an error "digibank Alert: Please enter valid Unique Entity Number (UEN)" after you key in our UEN number.

Note that you have to click "done" or enter after keying in our UEN number instead of "Next". Once “MYREPUBLIC LIMITED" is reflected, click "next" to continue the transaction. 

Via PayNow QR

• Go to the banking app (E.g. DBS)
• Select "Scan & Pay" or Scan QR Code
• Enter amount to pay
• Enter the "Bill Reference No." as your MyRepublic Account No. (E.g. RAxxxxxxx or ENxxxxxxx)

For more details of PayNow, click here

Cheque

As a business customer, we accept this mode too for your convenience. Please cross cheque & made payable to “MyRepublic Limited” & indicate the following details on the back of the cheque

• Customer’s company name
• MyRepublic Customer ID(s)
• Invoice number(s)

The amount if it is meant for more than 1 account/invoice.

The turnaround time to update the payment is 5 working days from the date when we receive the cheque.

In the event, if the cheque is bounced, a notification will be sent to the company registered email.