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  1. MyRepublic Biz Support
  2. MyAccount Features, Billing, Forms and Security & Protection
  3. Payment & Billing

What payment options are available? How can I change it?

Payment Options

Currently, our accepted payment methods are as follows: 

  1. Credit/ Debit card
  2. GIRO
  3. PayNow
  4. Cheque
  5. AXS Machine

As a new customer, you will be asked to provide your payment method details on the service application form during sign up. 

Unfortunately, the following partner card is not supported at the moment:

    1. Diners 

 Changing of your Payment Method

 1. Credit/Debit Card

If you wish to change/ add your payment method to another credit/ debit card, you may log in to MyAccount to change it.

For Fibre MyAccount: Under the section “Payment Information”, you can select "Credit / Debit Card" to enter your new card payment details.

 

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For Mobile MyAccount: Under the section “Payment Settings”, you can add or edit your card info.

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2. GIRO

For POSB/ DBS customers

You may apply for GIRO application form via internet banking (iDDA) - Please refer to here for iDDA set up.

Tips: Electronic and online GIRO applications are much faster than paper applications.

For non-DBS/ POSB customers

You may download and fill in our paper GIRO Application Form. A copy of the form can be found here. 

Do note that only original signed forms are accepted by the bank for GIRO applications. Please mail the original GIRO form to our office address listed below and allow 6 to 8 weeks for the bank to process the application.

Mailing address: 
MyRepublic
11 Lorong 3 Toa Payoh Block B Jackson Square
#04-11/15 Singapore 319579

Note: While the GIRO is being processed, do arrange for an alternative mode of payment (e.g. credit/ debit card) to prevent service disruptions. A notification will be sent via email once your GIRO application form is approved/ rejected by the bank. 

3. PayNow

Mobile customers

Broadband customers

You may also "PayNow" us via PayNow Corporate or PayNow QR. 

PayNow Corporate

  • Log in to your bank's application/ internet banking
  • Choose to transfer via PayNow
  • Select "Send Via" as Unique Entity Number (UEN)"
  • Enter the
    MyRepublic Limited UEN as 201117683C 
  • Enter amount to pay 
  • Enter the "Bill Reference No." as your MyRepublic Account No. (E.g. RAxxxxxxx or ENxxxxxxx) so that we can identify you! 

 Via PayNow QR

  • Go to the banking app (E.g. DBS)
  • Select "Scan & Pay" or Scan QR Code
  • Enter amount to pay
  • Enter the "Bill Reference No." as your MyRepublic Account No. (E.g. RAxxxxxxx or ENxxxxxxx)

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You may also "PayNow" us via PayNow Corporate or PayNow QR. 

PayNow Corporate

  • Log in to your bank's application/ internet banking
  • Choose to transfer via PayNow
  • Select "Send Via" as Unique Entity Number (UEN)"
  • Enter the
    MyRepublic Broadband Pte Ltd UEN as 202125011N 
  • Enter amount to pay 
  • Enter the "Bill Reference No." as your MyRepublic Account No. (E.g. RAxxxxxxx or ENxxxxxxx) so that we can identify you! 

 Via PayNow QR

  • Go to the banking app (E.g. DBS)
  • Select "Scan & Pay" or Scan QR Code
  • Enter amount to pay
  • Enter the "Bill Reference No." as your MyRepublic Account No. (E.g. RAxxxxxxx or ENxxxxxxx)

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For more details of PayNow, click here

 4. Cheque

Mobile customers

Broadband customers

Cheque payment option is available for business and enterprise customers only. To make payment by cheque, please issue a crossed cheque to "MyRepublic Limited" & indicate the following details at the back of the cheque: 

  • Customer’s company name
  • MyRepublic Customer ID(s)
  • Invoice number(s)
  • The amount (if it is meant for more than 1 account/invoice.)

Cheque payment option is available for business and enterprise customers only. To make payment by cheque, please issue a crossed cheque to "MyRepublic Broadband Pte Ltd" & indicate the following details at the back of the cheque: 

  • Customer’s company name
  • MyRepublic Customer ID(s)
  • Invoice number(s)
  • The amount (if it is meant for more than 1 account/invoice.)

Payment will be updated 5 working days from the date the cheque is received.

Note: Notification will be sent to the company registered email in the event the cheque is bounced. 

5. Payment via AXS Machine

You can make payment for all MyRepublic bill at any AXS available channels:

Note: your AXS payment mobile app needs to be v3.8 & above on both iOS and Andriod devices

To make a payment, simply enter your Singapore registered mobile number along with your UEN number (Business account) at any AXS available channels to continue. 

 

 

Chat with our live agents for further assistance

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Or, you can submit your query to us here and we
will get back to you within 3 working days

 

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