We conduct service maintenance routinely to serve our customer better. Services may be disrupted during service maintenance. Users who are unable to connect to the internet are advised to power-cycle the modem and router after the maintenance window.
If you require technical assistance, please contact our Technical Support (24/7) - 6717 1680
The following are upcoming scheduled maintenance taking place in the month of March 2020.
1) 19 March 2020
- Duration: 2am to 6am
- Impact of the maintenance: subscribers with fibre service may experience interruption for approximately 2.5hours during the maintenance window.
2) 20 March 2020
- Duration: 12am to 2am
- Impact of the maintenance: subscribers with fibre and home voice service may experience interruption for approximately 2 hours during the maintenance window.